General conditions of sale and use
20.1 - Legal deadline for the right of withdrawal
In accordance with the legal provisions in force, you have a period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. After communication of your decision to exercise your right of withdrawal within this period of 14 days, you have another 14 -day period to return the product (s) concerned by withdrawal.
20.2 - Contractual retraction time
In the event of an order containing several products, placed on www.many-masks.shop, the 14-day period to communicate your short withdrawal decision from receipt of the last product.
The methods of exercising your right of withdrawal are specified at 20.3.
20.3 Conditions for exercising the right of withdrawal
In the event of the exercise of the right of withdrawal within the period referred to at 20.2, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remaining your responsibility.
The returns are to be made in their original and complete condition (packaging, accessories, instructions ...) allowing their new condition for new condition, and if possible, accompanied by a copy of the purchase invoice for a optimized management. In the event of depreciation of the product resulting from manipulations other than those necessary to establish the nature, the characteristics and the proper functioning of the product, your responsibility can be engaged.
20.4 - Products excluded from the right of withdrawal
In accordance with the regulations in force, the right of withdrawal cannot be exercised for audio, video or computer software records unicked by the Customer, goods made according to the customer or personalized specifications and property unconnsheed by the Customer and not being able to be returned for health or health protection reasons. Likewise, the right of withdrawal cannot be exercised for gift boxes (for more information on the terms inherent in each box, go to the publisher's website).
20.5 - Return address
Please send your letter/coli to the following address:
Many Ways SA
Avenue de Longemalle 21B
For any questions, please contact our customer service to: email@example.com
8.6 - Refund
In the event of the exercise of the right of withdrawal, Many Ways will reimburse the sums paid (including delivery costs) at the latest within 14 days from the date on whichMany Ways SA is informed of your decision to withdraw and according to the same means of payment as that used for the order (except your express agreement for a refund according to another means of payment). This reimbursement date that can be deferred until the product is recovered or until you have provided proof of the shipment of the product, the date chosen being that of the first of these facts. Many Ways SA is not required to reimburse you additional costs if you have expressly chosen a more expensive delivery method than the standard delivery method offered on www.many-Masks.shop.
However, it is specified, in the event of a total or partial payment by gift vouchers, that they cannot be reimbursed either in cash, by check or by bank card. The reimbursement of purchases made by gift vouchers will be made exclusively in the form of gift vouchers for an amount identical to that paid in this form.
No shipping in counter-reimbursement will be accepted whatever reason.
The advantages obtained during the purchase of product, in particular thanks to a loyalty card, will be canceled in the event of restitution of the product accompanied by a refund of the said product
Article 21 - Contact detailsQuestions concerning the general conditions of sale and use should be sent to us at firstname.lastname@example.org.